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Improve Application Performance with Managed Services: The Benefits of Working Together



Cost Reduction

With our application management your operating efficiency will increase while costs remain stable and predictable. Downtimes are reduced to a minimum and your financial figures are always at your hand and up-to-date. We offer individual SLAs aligned with your actual demand. Roles and responsibilities are defined in advance, leading to short repor-ting lines and quick solutions.

Maximum Security

The security and availability of your business data always comes first. We reliably secure your infrastructure against external threats, offer monitoring 24/7 and immediate reaction in case of emergency. Full service clients take advantage of our hosting at Green data center Zurich-West which has a comprehensive security concept and is certified in accordance with ISO 27001.

Continuous Modernization

With our management services the security and operating features of your application are constantly kept up-to-date. We keep track of all updates, patch in case of security gaps and improve performance for you. Thus you will be able to benefit promptly from software improvements and use them to further automate and streamline your business processes.

Unique Expertise

We are a highly skilled team with a vast knowledge in running business applications and 30 years of experience in the field, 15 of which in the entire lifecycle of Oracle® applications. We know about the specific requirements of each application and are able to meet them efficiently.

Data Location Switzerland

In order to provide our clients with the strongest data protection possible, we host your infrastructure exclusively in Switzerland (data center Zurich-West) and manage your applications internally only. We guarantee Swissness along our entire service chain.

Compliance

We already align with the requirements of ISO standard 27001 (information security management) and will complete certification by the end of 2021. We also ensure to comply with the relevant legal regulations in data protection (cf. GDPR, General Data Protection Regulation).

Link to Manufacturer Support

We are aware of the obstacles in communicating with the manufacturer support. We step in on your behalf, convey your message and in doing so reduce reponse times and misunderstandings.

Reliable Contact

Your issues are exclusively handled by us experts. No hotline, no bot. You will always receive personal, prompt and reliable advice from us – in English and in German.

Support

Our customers can reach us on workdays from 8 a.m. to 6 p.m. In case of an emergency we are also available outside business hours. For further information please contact us.



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